Customer Support Representative (Vadodara)

Customer Support Representative (Vadodara)

10 Sep
|
Alpha Dezine
|
Vadodara

10 Sep

Alpha Dezine

Vadodara

Working Days: Monday to Friday
Working Hours: 10 hours per day (US Shift) including 1-hour break

Job Overview:
Key Responsibilities:
- Act as a liaison between US clients and the internal design team.
- Understand design requirements related to vector files, business cards, envelopes, or promotional product mock-ups.
- Accurately communicate customer instructions and expectations to graphic designers.
- Make outbound calls to confirm artwork details and ensure client satisfaction.
- Provide follow-up support to ensure smooth execution and timely delivery.
- Maintain high-quality documentation of communication and order details.

Requirements:
- Bachelor’s degree in commerce, Arts, or Journalism.
- Excellent verbal and written English communication skills.




- Ability to multitask and manage priorities in a fast-paced environment.
- Solid attention to detail and interpersonal skills.
- Basic understanding of graphic design concepts is a plus (not mandatory).

Perks and Benefits:
- Yearly Bonus
- Provident Fund (PF)
- Hands-on experience with global client communications

Schedule:
- Night Shift (US Hours)
- Monday to Friday

Language:
- English (Must)

Job Types: Full-time, Permanent

Benefits:
- Paid time off
- Provident Fund

Language:
- English (required)

Work Location: In person

📌 Customer Support Representative (Vadodara)
🏢 Alpha Dezine
📍 Vadodara

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer support representative (vadodara) / vadodara

Subscribe to this job alert:

Get the latest job offers by email for: customer support representative (vadodara) / vadodara