10 Sep
|
Expedia Group
|
Gurugram
10 Sep
Expedia Group
Gurugram
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Lodging Partner Associate
We’re looking for a dedicated and motivated customer advocate to support our lodging partners and customers with booking, configuring, and consuming Expedia Group travel-related services.
You’ll handle inquiries and issues across multiple channels, using your problem-solving skills and eye for detail to make every interaction straightforward, efficient, and effective. If you enjoy investigating complex situations, explaining next steps clearly, and delivering a best-in-class service experience, this role could be for you
Introduction to the Team
The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our focus on customer-centric innovation enables us to develop products that build loyalty and repeat business. We partner closely with teams across Expedia Group to drive growth and achieve results for our customers and the company.
In this role, you will:
- Assist lodging partners and customers with questions and inquiries related to booking, configuring, and consuming Expedia Group travel-related services.
- Follow processes relevant to each work channel (e.g., callbacks
📌 Lodging Partner Associate (Gurugram)
🏢 Expedia Group
📍 Gurugram