10 Sep
|
dolphin infra
|
Noida
10 Sep
dolphin infra
Noida
Position: Customer Support Executive
Location: Noida
Department: Sales / Customer Success
Role Overview
Key Responsibilities
- Understand customer requirements and provide accurate product/service information.
- Ensure timely resolution of customer queries and concerns.
- Coordinate with internal teams for smooth service delivery.
- Build and maintain long-term client relationships.
- Act as a trusted point of contact for assigned clients.
- Stay updated with industry trends and service offerings
Required Skills & Competencies
- Strong command of any one of the following languages: Arabic, Thai, Portuguese, Spanish, Hausa, Burmese, Vietnamese, Yoruba, Igbo, Swahili, Afrikaans.
- Additional foreign language proficiency will be an added advantage.
- Experience handling international clients or global processes.
- Excellent verbal and written communication skills.
- Strong problem-solving and interpersonal abilities.
- Customer-oriented mindset with the ability to work in a fast-paced setting.
Qualification & Experience
- Any Graduate. - 6 months to 2 years of experience in Customer Support / International Process / SaaS / Digital Solutions
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Customer Service Representative (Noida)
🏢 dolphin infra
📍 Noida