10 Sep
|
JAISINGHANI GROUP
|
Amravati
10 Sep
JAISINGHANI GROUP
Amravati
Receptionist cum Telecaller
Company: Jaisinghani Group
Location: In Office - Amravati
Position Type: Full time
Experience: 1-2 Years
About Us
Based in Amravati, India, the Jaisinghani Group is a trusted manufacturer and supplier specializing in high-quality domestic and commercial flour mills (Aata Chakki) and 3 HP pulverizers.
Job Brief
We are looking for a pleasant, proactive, and well-spoken Receptionist cum Telecaller to be the "face" and "voice" of our company. You will manage our front desk, greet visitors, and handle incoming calls, while also proactively making outbound calls to potential/existing clients to promote our services, schedule appointments, and follow up on leads.
Key Responsibilities
- Reception Duties:
- Greet and welcome guests warmly upon arrival, providing a positive first impression.
- Answer, screen, and direct incoming phone calls to appropriate departments.
- Manage the reception area, ensuring it is tidy, organized, and presentable.
- Receive, sort, and distribute daily mail and deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk.
- Telecalling Duties:
- Make outbound calls to potential clients to generate leads, explain products/services, and schedule meetings.
- Conduct follow-up calls to nurture leads and convert prospects into clients.
- Update and maintain accurate customer records, call logs, and databases in the CRM or Excel.
- Provide basic and accurate information about company services both in-person and over the phone.
- Handle client inquiries, resolve complaints, and maintain high levels of customer satisfaction.
Requirements & Skills
- Education: High school diploma or equivalent; Bachelor’s degree is a plus.
- Experience: Previous experience as a Receptionist, Telecaller, or similar Customer Service role preferred.
- Communication: Excellent verbal and written communication skills in [English and Local Language].
- Tech Savvy: Proficiency in MS Office (
📌 Receptionist and Telecaller (Amravati)
🏢 JAISINGHANI GROUP
📍 Amravati