Hiring #Technical Support #Kochi Jobs #Freshers Jobs #Client Communication #Industrial Automation #Manufacturing Technology #Liried Tech

We’re Hiring – Technical Support & Client Communication
Liried Tech Pvt. Ltd. is looking for a motivated and enthusiastic Technical Support Executive to join our team and work closely with clients using our software solutions for the manufacturing and industrial automation sector .
This is a excellent opportunity for freshers who enjoy solving problems, communicating with people, and learning technology .
Location: Integrated Startup Complex, Kerala Startup Mission, Kalamassery, Kochi
Work Schedule: Mon–Fri, 9 AM to 6 PM
Experience: 0–2 years / Freshers welcome
Mode: Full-time, On-site
Note: Selected candidates will begin as interns with stipend What We’re Looking For
✔ Valuable communication skills in English

✔ Confidence in communicating with clients over phone, email, and messaging

✔ Good problem-solving and troubleshooting skills

✔ Basic knowledge of computers and web applications

✔ Basic knowledge of SQL / My SQL is an advantage




✔ Familiarity with HTML, Java Script, APIs, or software applications is a plus

✔ Ability to understand client issues and explain solutions clearly

✔ Willingness to learn new technologies and industrial applications

✔ Positive attitude and ability to work as part of a technical team ️ What You’ll Do

Communicate with clients to understand their software and technical issues

Provide first-level technical support and troubleshooting

Guide clients in using our software applications

Coordinate with developers to identify and resolve technical issues

Follow up with clients until issues are successfully resolved

Assist during software implementation and deployment

Document issues, solutions, and client feedback

Gain practical experience with manufacturing software and industrial automation systems Why Join Us?
You'll get the opportunity to:

Work on real-world industrial technology
Communicate directly

📌 Technical Support (Ernakulam)
🏢 Liried Tech Private
📍 Ernakulam