Role: Service Now ITOM Developer
Location: Bangalore/Noida
Exp- 11 - 16 Years
Desired Competencies (Technical/Behavioral Competency)
Must-Have
Minimum 5 mandate details are mandate with two or 3 liners
Strong Knowledge in Service Now development Strong knowledge in ITSM Module Robust Knowledge in CMDB Strong knowledge in ITOM Module Utilizing flow designer for Service Now. Good-to-Have
Minimum 2 mandate details are mandate with two or 3 liners
how to prepare design documentation for Service Now forms. catalog development. flow designer in Service Now. SN
Role descriptions / Expectations from the Role
1 Provide architectural and design oversight to ensure all solutions are fit for purpose and use.
2 Understand the current "as is processes" and deliver toolset changes based on upcoming process changes.
3 Customization or development of enhancement requests for existing ITSM/ITOM tools and processes
4 Work closely with BA's, Architects, Testing team and process teams.
5 Take respective ownership as an individual contributor throughout the project lifecycle.