Role: Amazon Connect Developer
Exp: 4-7 Years
Location: Noida
Work Mode: Hybrid
What You Need
4–7 yrs hands-on with AWS services & Caa S platforms (Amazon Connect, Genesys, Ring Central). 2+ yrs: contact flow development, Lex BOT, Chat/Voice BOTs, routing, and reporting. 2+ yrs: AWS integrations — Lambda, S3, Dynamo DB, EC2, Cloud Front, IAM, third-party APIs. 2+ yrs scripting in Python, Java Script, or Node.js. CI/CD pipeline experience on AWS or Azure; robust monitoring & deployment automation skills. Familiarity with Voice, IVR, Chat, SMS/Whats App, conversational AI, and sentiment analysis. AWS Certification preferred. Bachelor's/Master's in CS, Engineering, or related field.



Ability to provide L3 application support and openness to learn new domains and technologies. What You'll Do
Design, build, and support CX cloud features across the full Dev Ops lifecycle. Own implementation and L3 support of business-critical applications (including on-call). Conduct root cause analyses and coordinate hotfixes for production incidents. Automate manual operations and champion process efficiency improvements. Prototype and integrate Gen AI capabilities (LLMs, RAG, prompt engineering) into CX workflows. Collaborate with architects, PMs, and engineers via design/code reviews in an agile team.

📌 Amazon connect developer (Uttar Pradesh)
🏢 Anonymous
📍 Uttar Pradesh