Role : Next think Developer
YOE : 5 to 8
Location : Chennai, Hyderabad & PAN INDIA
JD:
We are seeking an experienced Nexthink SME to design, implement, and optimize endpoint analytics, digital employee experience (DEX), and automated remediation solutions using Nexthink. The role focuses on leveraging device telemetry, user experience data, and remote actions to improve IT operations and end-user productivity.
1. Nexthink Platform Implementation & Configuration
Implement and configure Nexthink platform components: Nexthink Collector (endpoint agents) Nexthink Engine / Portal Enable device-level data collection across: Applications, systems, and user activities Support Nexthink deployments across enterprise environments 2. Endpoint Analytics & Monitoring
Analyze endpoint data including: CPU, memory, disk usage, and application performance Application crashes, freezes, and responsiveness Device health and performance trends 3. Digital Employee Experience (DEX) Insights
Leverage Nexthink to measure and improve: Digital Experience scores (DEX)
User productivity and collaboration experience Provide actionable insights to: Service Desk teams IT Operations and Engineering teams 4. Dashboard Development & Reporting
Design and develop Nexthink dashboards for: Device health and endpoint performance Application experience (e.g., Teams performance) User experience metrics Enable real-time and executive reporting 5. Remote Actions & Automation
Develop and deploy Nexthink remote actions for: Automated troubleshooting and remediation One-click fixes for common issues Integrate Nexthink automation with: ITSM tools (Service Now) Automation platforms (One Engine, Tech Buddy) 6. Data Engineering & Integration
Work with Nexthink data APIs: Export API, NQL (Nexthink Query Language) Data lake integrations Design optimized data ingestion strategies: Filtered datasets for scalability Near-real-time telemetry pipelines 7. AIOps & AI Integration
Collaborate with AIOps / AI teams to: Feed end
📌 Nextthink developer (Chennai)
🏢 Tata Consultancy Services
📍 Chennai
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