This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Job Summary • Be the first line of control for SCCL COO function Operational Risk & Conduct related matters, • Be the Country Process Owner for applicable processes in the Operational Risk Framework. Key Responsibilities Strategy • Effective Implementation of the Operational Risk Framework • Establish OR standards/controls aligned to the Process Universe • Support business in minimizing operational risks and losses, and proactive identification of risks and concerns, including escalation to all relevant stakeholders • Timely mitigation of risks and resolution of issues including collaboration with all relevant stakeholder functions, and establishment of effective controls • Act as coordinator for various internal/external audits/reviews and liaise with various stakeholders to ensure timely and accurate information is provided. Leadership Capability,



People and Talent • To be the source of reference within the business in facilitating/promoting the understanding of OR & Conduct requirements. • Identify knowledge gaps, facilitate development of training material, and arrange relevant business training on key Conduct Risk and Governance matters. • Coordinate and lead the identification, presentation and resolution of Conduct issues through entity level business risk forums (ERC) to ensure there is adequate governance, oversight and monitoring of risk. • Lead through example and build the appropriate culture and values. Set appropriate tone and work in collaboration with External Partners and Internal stakeholders. Risk Management • The incumbent will be responsible for effectively conducting risk management by understanding all the processes and risks associated with Sales / Service / Operations. The incumbent, through structured and thematic reviews will be required to high

📌 Head - Conduct & Governance (Mumbai)
🏢 Standard Chartered Bank
📍 Mumbai