Job Description
Dear Candidate, Greetings from Tata Consultancy Services Tata Consultancy Services (TCS) is organizing a Weekend In‑Person Hiring Drive at our Kochi location for experienced professionals specializing in Entra ID and Active Directory. Skill: Zscaler Experience Required: 5-15 years. Location: Kochi In Person Interview Date: 12th September 2026 In Person Interview Location: Kochi Skills Required: Zscaler, ZIA, ZPA, ZDX Required Skills: - Maintain Content Filtering / Proxy configurations - Implement, Test and Validate Content Filtering configuration changes. - Perform testing of necessary web filtering policies. - Provide web filtering reports when requested through Service Management - Submit Service Management requests for blacklisting/ whitelisting or modifying web filtering policies. - Processes request(s) tickets that are assigned to the content filtering support groups in Service Management. - Resolve incident ticket(s) to restore service within specified Service Level Agreements (SLAs). - Work on action tasks for Problem Management process.
- Implement configuration and system changes following Service Management change management process. - Provide and maintain documentation for Web content filtering services. - Manage the Zscaler Internet Access minor and major patches by working closely with Zscalar team who will be applying patches on Zscalar cloud based ZIA - ZPA Daily review of Client ZPA dashboard - Review Dashboard for errors and issues - Log tickets for unexpected errors as they may be symptoms of larger errors (i.e. a server is down) - Provide checks in dashboard to monitor for discovered servers - Ensure log are forwarded to Client SIEM - Monitor for unexpected blocks and errors - Monitor for connector usage (500mps/connector) - Review access related tickets from end users - Assist in implementing micro-segmentation of policy - Ensure that Connectors update every week, primary then secondary by working closely with Zscaler - Confirm co