Role : VMware Operations Lead
Location : Mumbai/ Navi Mumbai
Years of experience : 9+

ROLE PURPOSE:
Lead the VMware virtualization and private-cloud operations function, ensuring availability, performance, capacity, security, compliance, lifecycle health and service continuity across Production, Disaster Recovery, UAT and other managed environments. The role combines hands-on technical depth with people leadership, operational governance and platform modernization. Critical success profile: A hands-on leader who can independently diagnose complex cross-domain issues across compute, storage, networking, backup, operating systems and platform integrations, while guiding the team through restoration and permanent resolution.

KEY RESPONSIBILITIES:
VMware Platform Operations:
- Own day-to-day operations of enterprise VMware environments comprising ESXi hosts, vCenter Server, clusters and virtual machines.
- Ensure platform availability, reliability, performance, capacity, resiliency and compliance across Production, DR and non-production environments.
- Lead installation,



configuration, hardening, patching, upgrades, lifecycle management, technology refresh and decommissioning activities.
- Perform proactive health checks, trend analysis, capacity reviews and performance optimization; translate findings into prioritized remediation plans.
- Act as the senior technical escalation point for critical incidents and coordinate timely service restoration.

Troubleshooting & Problem Management :
- Demonstrate solid hands-on troubleshooting across VMware compute, memory, storage, networking, guest operating systems, backup and hardware layers.
- Use logs, metrics, events and dependency analysis to isolate root cause, validate hypotheses and implement sustainable fixes.
- Lead major-incident technical bridges, root-cause analysis, corrective and preventive actions, and knowledge transfer.
- Troubleshoot complex cross-domain issues without depending solely on OEM or vendor supp

📌 VMware Operations Lead (Mumbai)
🏢 Kotak Mahindra Bank
📍 Mumbai