Job Title: Business Operations Business Analyst and Tester

Reporting To: Salesforce Platform Owner

Team: Business Operations Location: Chennai, India

Lloyd’s List Intelligence are the trusted experts delivering transparent and actionable maritime data empowering 60,000 professionals around the globe to make confident decisions that drive the safe, effective, and lawful movement of trade by sea. Our advanced analytics, artificial intelligence, and industry expertise transform our unparalleled data into unique insight delivered through data and analytics services, news and commentary, and publications.

Our global teams span data and analytics, product management, editorial and market analysis, technology, marketing, sales, and customer success.

Role Profile

The role combines end-to-end business analysis with hands-on quality assurance, ensuring business requirements are clearly defined, solutions are delivered to meet business needs, and changes are thoroughly tested before release.

The position is responsible for owning the requirements lifecycle,



from engaging stakeholders to understand business needs through to creating detailed user stories, acceptance criteria, process documentation, and test scenarios for developers and delivery teams. The role is also responsible for planning and executing QA testing activities, coordinating user acceptance testing, identifying and managing defects, and ensuring solutions are thoroughly tested, accepted by users, and aligned to business priorities before release.

Business Analyst Responsibilities
- Create detailed user stories, acceptance criteria, process flows, and supporting documentation that enable effective delivery across reporting, Salesforce, and operational systems.
- Develop a deep understanding of how the business operates, including commercial, customer, product, reporting, and operational processes, to ensure solutions are practical and business-led.
- Champion agile ways of working, supporting effective b

📌 Business Analyst and Tester (Chennai)
🏢 Lloyd's List Intelligence
📍 Chennai