Operations Manager

Coromandel Watch Co. | Palakkad, Kerala
Work Mode: On-site
Employment Type: Full-time

About Coromandel Watch Co.

Coromandel Watch Co. is a growing Indian watch microbrand focused on designing and building thoughtfully crafted watches inspired by Indian culture, heritage, and stories.

As we scale, we are looking for an Operations Manager to take ownership of our day-to-day operations from our Palakkad office.

The Role

We are looking for a highly organised, hands-on Operations Manager who can manage and streamline our daily business operations across inventory, order fulfilment, logistics, vendors, customer service, and internal coordination.

This is a key role for someone who enjoys taking ownership, solving problems, and building efficient systems in a quick-growing company.

Key Responsibilities

Order & Fulfilment Operations

* Oversee daily order processing, packing, dispatch, and fulfilment.
* Ensure orders are shipped accurately and within promised timelines.
* Coordinate with courier partners and shipping aggregators.
* Track shipments,



delivery exceptions, RTOs, and customer delivery issues.
* Maintain proper documentation and operational records.

Inventory Management

* Maintain accurate inventory records across watches, straps, packaging, accessories, and other components.
* Conduct regular physical stock audits and reconcile discrepancies.
* Coordinate inventory allocation during product launches and restocks.
* Monitor stock levels and coordinate replenishment requirements.

Vendor & Supplier Coordination

* Coordinate with manufacturers, packaging suppliers, logistics partners, and other vendors.
* Follow up on production, deliveries, quality issues, and pending requirements.
* Maintain strong communication with vendors and ensure timelines are followed.

Customer & After-Sales Operations

* Coordinate with the customer support team to resolve operational issues.
* Handle escalations related to shipping, replacements, servicing,

📌 Operations Manager (India)
🏢 Coromandel Watch
📍 India