Company Description
Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. Learn more at betsol.com
Job Description
BETSOL is hiring remote Telephony Engineers to support a large-scale Avaya environment upgrade and datacenter migration for an enterprise client. You will research, audit, clean up,



and cut over existing Avaya configurations as the environment moves from ESXi 7 to ESXi 8 and prepares for migration to up-to-date CoLo datacenter facilities. This is a fully remote role; offshore candidates are welcome, with a workday that overlaps the U.S. until at least noon Eastern on U.S. business days.
Key Responsibilities
Research, audit, and clean up existing Avaya configurations, and cut them over to current and upgraded systems
Administer Avaya Aura Communication Manager (dial plans, route patterns, trunk groups)
Program and maintain VDNs and vectors (call routing logic)
Configure and clean up hunt groups / skill-splits and administer stations/endpoints, including bulk moves/adds/changes
Perform translation backup/restore and Communication Manager version migrations
Support broader voice engineering work as needed
Qualifications
Required Skills & Experience
Avaya Aura Communication Manager (CM) 10.2 administration — dial plan, route patterns, trunk groups
VDN and vector programming (call routing logic)
Hunt Group / Skill-Split

📌 Telephony Engineer (Bengaluru)
🏢 BETSOL
📍 Bengaluru