5. Very good understanding of Incident management lifecycle and adherence to SLAs
Valuable-to-Have •
Experience in Agile delivery framework •
Experience in ETL •
Experience on DevOps tools like JIRA, Jenkins, Nexus, urban code, GitHub etc •
Good knowledge of Incident Management tool like Service Now • Understanding of Capital Market domain • Candidate must be willing to learn current tools / technologies required for project • Experience in Oracle PL SQL, Snowflake