Job Summary

To be responsible for managing client e-commerce portfolios to help our clients improve their web presence. As an e-commerce account manager, you should have solid experience in marketing with a customer service approach and should also have a clear idea of how digital tools add value to e-commerce strategy and performance.

Role Overview

Will manage E-Commerce portfolios, digital strategies, SEO, online campaigns, and client relationships to improve web presence and business growth. Solid analytical, communication, and E-Commerce strategy skills are essential.

Responsibilities

- Act as the point of contact for clients for digital management matters.
- Build strong, long-term client relationships and maintain frequent contact.
- Set digital strategies for your assigned customers, considering their specific requirements.
- Suggest, design, and implement digital projects to increase customer ROI.
- Address client queries effectively and in a timely manner.
- Optimize web content to increase traffic and improve SEO.
- Present social media strategies to clients.
- Report on web performance metrics.
- Analyze digital campaigns success.
- Study the company profile and operations to understand its e-commerce needs.
- Conduct research to identify industry trends and commercial opportunities.




- Develop and implement an e-commerce strategy according to objectives and budget.
- Give direction to marketing efforts with the most effective methods and tools.
- Monitor E-Commerce projects and analyse results.
- Write reports with suggestions for improvements and new ideas.
- Design social media strategies to achieve targets.
- Administer all client accounts, ensuring up-to-date content.
- Liaise with writers and designers to ensure content is informative and appealing.
- Train internal teams to integrate and maintain a cohesive social media strategy.
- Stay up-to-date with digital technology trends.

Qualifications

- The candidate should have a Bachelors degree and an MBA in marketing; additional certification is preferred.
- The candidate should have a minimum of one-two years of industry-relevant experience.

Skills

- Analytical thinking
- Critical thinking
- Problem-solving
- E-Commerce strategy
- SEO
- Digital strategy
- Microsoft Word
- Excel
- PowerPoint

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Growth Analyst- e-Commerce (Mumbai)
🏢 3EA
📍 Mumbai