Role & responsibilities

The Officer Employee Engagement, Learning & Recruitment will support employee engagement initiatives, training administration, recruitment coordination, off-roll workforce management, HR service requests, vendor coordination, and related MIS.

The role requires strong communication, coordination, follow-up, documentation, and stakeholder management capabilities to ensure timely execution of employee-focused programmes and recruitment activities.

Key Responsibilities

1. Employee Engagement

- Support the preparation and execution of the annual employee engagement calendar.
- Coordinate employee engagement programmes, celebrations, communication forums, welfare activities, and recognition initiatives.
- Manage employee communication, participation, nominations, vendors, logistics, and activity documentation.
- Maintain participation records, feedback, photographs, expenses, and supporting documents.
- Prepare engagement MIS and track planned versus completed activities.
- Collate employee feedback and support the preparation of improvement actions.
- Coordinate with internal stakeholders and vendors for smooth execution of programmes.

2. Training Coordination

- Coordinate the annual training calendar and individual learning programmes.
- Manage training nominations, schedules, invitations, trainer coordination, venues, logistics, and employee communication.
- Liaise with internal trainers, external training partners, employees, and managers.
- Maintain programme-wise attendance, feedback, assessment, certification, training hours, and completion records.
- Prepare and update end-to-end training MIS.
- Track planned versus completed training programmes and participation levels.
- Maintain programme approvals, proposals, invoices, attendance records, feedback forms, and supporting documents.
- Support training-effectiveness measurement and management reporting.

3. Recruitment Support

- Support sourcing and creation of resume pools for critical, recurring, and difficult-to-fill positions.
- Organise resumes according to role, location, qualification, experience, and functional background.
- Assist in preparing, reviewing, and updating Job Descriptions.
- Post vacancies on approved job portals and recruitment channels.
- Conduct preliminary resume screening against approved job requirements.




- Coordinate interviews with candidates, hiring managers, HR, and panel members.
- Follow up with candidates regarding notice period, compensation, availability, documents, and joining status.
- Maintain candidate databases, recruitment trackers, interview records, and selection status.
- Prepare periodic recruitment MIS covering vacancies, pipeline, interviews, offers, and joining progress.

4. Off-Roll Workforce Coordination and Invoicing

- Maintain agency-wise records of off-roll and contractual employees.
- Coordinate with staffing agencies and internal stakeholders for attendance and manpower information.
- Verify attendance, approved rates, deployment details, and supporting documents against agency invoices.
- Identify and coordinate resolution of billing, attendance, rate, or manpower discrepancies.
- Track invoices, approvals, payment status, and pending actions.
- Coordinate off-roll joining, documentation, deployment, and separation formalities.
- Maintain accurate workforce and invoicing trackers.

5. Service Request and Vendor Coordination

- Raise Service Requests for training, recruitment, employee engagement, vendors, and other HR requirements.
- Ensure that Service Requests contain appropriate specifications, approvals, cost details, and supporting documents.
- Track Service Requests from initiation to approval and closure.
- Coordinate with Procurement, Commercial, Finance, Administration, and vendors.
- Maintain Service Request and vendor trackers and highlight delays.
- Support verification and processing of programme and vendor invoices.
- Maintain complete documentation for audits and internal reviews.

6. HR MIS and Documentation

- Prepare MIS reports covering employee engagement, training, recruitment, off-roll manpower, invoices, and Service Requests.
- Maintain accurate activity trackers, programme records, candidate databases, and vendor documentation.
- Prepare management presentations and status updates.




- Ensure accuracy, confidentiality, and timely availability of information.
- Provide relevant data to the HR Operations and Payroll role for consolidated HR reporting.

7. Stakeholder Coordination

- Coordinate with employees, hiring managers, interview panels, HR colleagues, training partners, staffing agencies, job portals, and vendors.
- Follow up for nominations, feedback, interview evaluations, approvals, invoices, and closures.
- Provide regular status updates to relevant stakeholders.
- Escalate delays, discrepancies, or unresolved matters to the reporting manager.
- Deliver a skilled and positive candidate and employee experience.

Preferred candidate profile

Qualification and Experience

- Graduate or postgraduate qualification in Human Resources, Management, Business Administration, Commerce, or a related field.
- MBA or postgraduate qualification in HR will be preferred.
- 2 to 5 years of relevant experience in employee engagement, training coordination, recruitment, off-roll workforce management, HR operations, or HR MIS.
- Experience in a corporate, logistics, manufacturing, infrastructure, or service-sector organisation will be an advantage.

Key Skills

- Employee engagement
- Training coordination and training MIS
- Recruitment sourcing and interview coordination
- Job Description preparation
- Candidate and resume database management
- Off-roll workforce coordination
- Vendor and invoice management
- Service Request management
- MS Excel, PowerPoint, and HR reporting
- Communication and stakeholder management
- Event coordination and execution

Key Performance Indicators

- Completion of engagement activities as per the approved calendar.
- Employee participation and timely closure of engagement activities.
- Timely execution of training programmes.
- Accuracy and completeness of training MIS and documentation.
- Availability and relevance of resume pools for critical positions.
- Timely interview coordination and recruitment tracker updates.
- Accuracy and timely processing of off-roll invoices.
- Timely raising and closure of Service Requests.
- Quality of candidate, employee, vendor, and stakeholder coordination.
- Accuracy and timeliness of engagement, training, recruitment, and workforce reports.

📌 Officer - Human Resource (FTC) - Engagement, Training & Recruitment (Kolkata)
🏢 TM International Logistics
📍 Kolkata