Executive Summary:

- The function reports to the National Manager BIU & Lease Management, CREM.
- Manage pre-audit vertical, including Head Office and Zonal teams, for payment processing.
- Demonstrate expertise in payment systems, industry regulations, and fraud prevention to ensure seamless and secure transactions.
- Proactively support the CREM Business Unit in both tactical and strategic decision-making related to payments managed by the department.
- Possess knowledge of GSTN and MSME compliance requirements.
- Create and track multiple KPIs to evaluate the effectiveness of the strategies implemented. • Strong communication skills, problem-solving abilities, and the ability to work both independently and collaboratively are essential.
- This position requires travel across zones.

In this role, you will:

- Pre-audit and process payments promptly and accurately in accordance with established procedures.
- Ensure compliance with payment policies, procedures, and regulatory requirements.
- Analyses payment trends and identify areas for improvement in processes.
- Develop and maintain positive relationships with internal and external customers, delivering high-quality service.
- Train and mentor zonal team members on payment processing procedures and best practices.




- Manage reporting for the vertical.
- Stay updated on industry trends and changes in payment systems and technologies.
- The candidate should have hands-on experience in payment processing, budget variance analysis, and internal audits.
- Drive current initiatives and projects for the function.
- Lead process improvements through competitive benchmarking.

Your influence:

- Enhance customer satisfaction through timely and accurate payment processing.
- Collaborate with B360 and Large Office teams and guide their processes.
- Improve efficiency and accuracy in invoice and payment management.
- Reduce payment disputes and inquiries through effective resolution.
- Ensure timely and accurate financial/MIS reporting on payment activities.

Essential skills and qualifications:

- Minimum of 12-15 years of experience in Banking and Financial Services.
- Masters degree in Accounting, MBA (Finance), or a related field.
- Strong analytical and data-gathering skills.
- Strong quantitative and analytical capabilities.
- Advanced knowledge of Excel.
- Sound knowledge of payment systems, processes, and industry best practices.
- Ability to manage large teams and provide effective leadership.

📌 Payment & Process Head - Corporate Real Estate-Leading Bank-Mumbai
🏢 Acura solutions
📍 Mumbai