Do you want to help build some of the largest and most consequential enterprise
and customer technology systems in the world? Join Apple’s Information Systems
and Technology (IS&T;) organization. IS&T; is the engine behind everything Apple
does for customers and for the people who build for them. It’s Apple’s central
nervous system. Supporting 2.5 billion active Apple devices, processing billions
of secure transactions, and keeping the technology that defines up-to-date life
running flawlessly, IS&T; makes the impossible feel effortless. Do you love
building solutions to handle global complexity and immense scale? Imagine what
you could do here. Apple's Customer Systems team is looking for an extraordinary
Engineering Project Manager with a deep understanding and genuine passion for
running programs, building complex cross-functional products and components in
Apple’s fast-paced environment using top-of-the-line, cutting-edge technologies.
You will manage technology initiatives across applications and products to
support worldwide AppleCare sales and service business.



If you have high
motivation and a genuine passion for solving complex problems through innovation
and building critical cross-functional products in an extremely fast-paced and
collaborative environment, this role is for you Customer Systems is part of IS&T;
and drives the technology behind Apple's customer support experience — from
contact center operations to the software powering the iconic Genius Bar. The
team also builds and operates AppleCare's online support platform, which handles
6 billion visits per year, delivering seamless, high-quality support to Apple
customers around the globe.

DESCRIPTION

The Platform Services team is responsible for developing and overseeing global,
business-critical applicationswithin the Customer Engagement domain. Our
enterprise solutions and services are utilised across a diverserange of
consumers, encompassing Apple Services, Contact Centres, Mobile Carriers,
Self-Servi

📌 Engineering Project Manager (Bengaluru)
🏢 Apple
📍 Bengaluru