Newmark (NMRK) is one of the world's leading commercial real estate advisory firms. We provide a fully integrated platform of services to prominent multinational corporations and institutional investors across the globe, as well as to occupiers, owners and developers of real estate on a local, regional and national level.

Job Description:

We are seeking a Process Lead Regional Administrative Support with 4-8 years of commercial real estate experience to lead a team of Regional Administrative Assistants supporting brokers and managers across the Capital Markets group. The role requires strong ownership, attention to detail, and a service-oriented mindset to ensure high-quality administrative support and operational excellence, while also driving process improvement, standardization, and mentorship across the team.

Role & responsibilities

- Lead, mentor, and onboard a team of Regional Administrative Assistants
- Should possess excellent Stakeholder Management & Team Management
- Build training material and dashboards to support and track the offshore transition
- Oversee delivery of admin support: expense reports,



agreement drafting, invoice processing (Coupa), templated marketing materials and tour books
- Ensure data accuracy in Oracle iExpense and Newmark Revenue Management System
- Maintain filing systems; oversee research and prepare reports/presentations
- Standardize workflows, monitor SLA compliance, and act as escalation point
- Partner with Business Operations Managers and brokers to deliver robust service to onshore teams

Preferred candidate profile

- Bachelor's degree (Economics, Finance, Mathematics, or Business Law preferred); Master's a plus
- 3+ years of commercial real estate experience; team lead/mentoring experience preferred
- Strong in MS Office 365 (Excel, Word, SharePoint, Outlook, Teams)
- Working knowledge of AI tools (Copilot, Claude, ChatGPT) for research and process efficiency
- Coupa / Oracle iExpense exposure a plus
- Strong analytical, communication, and multi-tasking skills; proactive and customer-service focused

📌 Process Lead Regional Administrative Support (Hyderabad)
🏢 Newmark CRE Services
📍 Hyderabad