International Voice Process Customer Support Executive

Location: Hyderabad
Work Mode: Work from Office
Working Days: 5 Days a Week
Shift: Rotational Shifts
Week Off: Rotational Offs
Salary: Up to 5.5 LPA
Experience: Minimum 1 Year in International Voice Process

Job Description

We are looking for Customer Support Executives with strong communication skills and experience in an International Voice Process.

Key Responsibilities

- Handle inbound/outbound customer calls and resolve queries professionally.
- Provide excellent customer service and ensure a positive customer experience.
- Understand customer concerns and provide appropriate solutions.
- Maintain quality and process standards while handling customer interactions.
- Meet defined productivity, quality, and customer satisfaction targets.
- Accurately document customer interactions and update relevant systems.





Requirements

- Minimum 1 year of experience in an International Voice Process.
- Excellent verbal and written communication skills.
- Strong customer-handling and problem-solving abilities.
- Comfortable working in rotational shifts and rotational week-offs.
- Willingness to work from the Hyderabad office.
- Candidates with strong international voice/customer support experience are preferred.

Benefits

- Salary up to 5.5 LPA
- Cab facility available
- Cab allowance available
- 5-day working week
- Opportunities for growth opportunities

Interested candidates can apply with their updated resume.

Divya - (phone hidden) (Drop Your Updated CV)

📌 Customer service || International voice || Hyderabad
🏢 WSNE Consulting
📍 Hyderabad