We are hiring graduates and experienced professionals for exciting opportunities with a leading MNC in AML/KYC, Fraud Detection, Transaction Monitoring, and Customer Risk Operations.
Open Positions
1. Fraud Voice Process
- Salary: Up to 5.5 LPA
- International/domestic customer interaction related to fraud and suspicious transactions
- Voice-based customer verification and fraud resolution
2. Fraud Non-Voice / AML-KYC Process
- Salary: Up to 4.5 LPA
- Email/chat/back-office operations
- Transaction review, KYC verification, AML screening and fraud investigation support
Key Responsibilities
AML/KYC & Non-Voice
- Review customer KYC documents and verify customer information.
- Conduct customer due diligence and enhanced due diligence as required.
- Review transactions and identify unusual or suspicious activity.
- Perform AML screening and transaction monitoring.
- Investigate potential fraud, money laundering and financial-risk indicators.
- Validate customer and transaction information using internal systems.
- Maintain accurate case records and investigation documentation.
- Escalate suspicious or high-risk cases according to company procedures.
- Meet defined quality, productivity and turnaround-time targets.
Fraud Voice Process
- Handle customer calls related to suspected fraudulent transactions.
- Verify customer identity and transaction details.
- Investigate reported fraudulent or unauthorized transactions.
- Assist customers with appropriate fraud-resolution procedures.
- Identify suspicious activity and escalate cases to the relevant team.
- Maintain accurate call and case documentation.
- Follow strict data-security, compliance and customer-verification procedures.
- Achieve defined quality, productivity and customer-service targets.
Eligibility
- Graduate in any discipline.
- Excellent communication skills required.
- Good analytical and problem-solving abilities.
- Basic knowledge of banking, financial services, AML, KYC or fraud operations will be an advantage.
- Candidates with relevant BPO, banking, financial services, AML/KYC, fraud, transaction monitoring or customer-service experience are preferred.
- Willingness to work in rotational shifts, including night shifts, where applicable.
Preferred Skills
- Solid attention to detail.
- Good written and verbal communication.
- Analytical mindset and ability to identify discrepancies.
- Ability to handle confidential customer and financial information.
- Good computer and MS Office skills.
- Ability to work under targets and strict compliance guidelines.
Salary
ProcessSalaryFraud Voice ProcessUp to 5.5 LPAFraud Non-Voice / AML-KYCUp to 4.5 LPA
Benefits: As per company policy and applicable role/location.
Work Environment
- Top MNC
- Work from Office
- 5 Days Working
- Rotational Shifts as applicable
- Excellent career growth opportunities
- Professional banking and financial-services environment
Why Join?
Build your career in the high-demand AML, KYC, Fraud Prevention and Financial Crime Operations domain and gain valuable experience working with a leading MNC.
Apply Now – Limited Positions Available!
📌 Walk-in || AML KYC Hiring | Fraud Voice | Non Voice Process | UpTo 5.5 LPA (Hyderabad)
🏢 Campusmarg Innovative Tech Services
📍 Hyderabad
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