Job Information:
Province

Uttar Pradesh

Date Opened

17/06/2026

Industry

IT Services

Job Type

Full time

Shift Timing

Rotational as per business requirements

Weekly Off

5 Day working with rotational off

Work Experience

3-5 Years

City

Noida

Country

India

Postal Code

201303

Broad Function:
- Roles and Responsibilities:
- 1.Issue Resolution and SLA Adherence:
- Resolve complex issues with mínimal downtime and adherence to SLAs.- Perform RCA for critical failures and provide comprehensive documentation.- Implement failover mechanisms for high availability during outages.
- 2.Automation and Predictive Analysis:
- Automate recurring tasks using Python, Bash, or other scripting tools.
- Configure proactive monitoring and alerts to minimize manual intervention.
- Use predictive analysis to identify and preempt potential failures.

3.Technical Expertise:
- Troubleshoot databases (SQL/NoSQL) and optimize query performance.
- Work extensively with Kafka for messaging and Amazon EKS for container orchestration.




- Develop and maintain solutions using Java and Spring Boot.

4.Collaboration and Documentation:
- Conduct biweekly review meetings with stakeholders.
- Escalate critical issues to Level 2 with detailed analysis and logs.
- Foster a collaborative team environment by sharing learnings and solutions.
- 5.Monitoring and Alerting:
- Configure tools like Prometheus, Grafana, or ELK for real-time system monitoring.
- Set up proactive alert systems to address potential system issues.
- Audit monitoring configurations to align with evolving system requirements.

6.New Feature Development and Maintenance:Collaborate with product teams to deploy current features effectively.

Requirements:
- Bachelor’s degree in computer science or related field.- 3+ years of experience in production support or related roles.- Expertise in Java, SQL, Kafka, MongoDB, and Amazon EKS.- Proficiency in scripting languages like Python and Bash.- Familiarity with cloud services, microservic

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