Job Description - Pre-Sales ExecutiveReal Estate - Residential, Commercial & Redevelopment Projects

Position

Pre-Sales Executive

Reporting To

Sales Manager / CRM Head / Director Sales

Location

Mumbai

Industry

Real Estate - Residential, Commercial & Redevelopment

Role Overview

The Pre-Sales Executive will be responsible for generating, qualifying, and nurturing leads for residential and commercial real estate projects. The role involves handling inbound and outbound enquiries, coordinating site visits, maintaining lead databases, supporting the sales team, and ensuring strong conversion from enquiry to site visit and booking.

The incumbent will act as the first point of contact for potential customers and play a critical role in building pipeline and driving sales conversions.

Key ResponsibilitiesLead Management & Qualification
- Handle inbound and outbound leads generated through digital campaigns, walk-ins, brokers, channel partners, and referrals.
- Qualify leads based on customer requirement, budget, location preference, and buying intent.




- Maintain and update lead database in CRM/ERP systems.
- Ensure timely follow-up with all enquiries to maximize conversion potential.

Customer Engagement
- Understand customer requirements and present suitable project offerings.
- Provide detailed information about projects including pricing, configurations, amenities, location advantages, and payment plans.
- Build solid initial rapport and maintain continuous engagement with prospects.

Site Visit Coordination
- Schedule and coordinate site visits for prospective customers.
- Follow up post-site visit for feedback and conversion tracking.
- Coordinate with Sales team for smooth customer experience during site visits.
- Ensure proper briefing of customers before and after visits.

Sales Support
- Support Sales Managers in converting leads into bookings.
- Provide required documentation, brochures, presentations, and project information to customers.
- Assist in

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