Key ResponsibilitiesFront Desk Operations
- Greet guests warmly and assist with check-in and check-out procedures
- Handle room allotment, key issuance, and guest records
- Answer phone calls, take reservations, and respond to guest queries

Guest Services
- Provide accurate information about hotel services, room tariffs, and local attractions
- Handle guest complaints politely and escalate to seniors when required
- Coordinate with housekeeping and other departments for guest requirements

Billing & Cash Handling
- Prepare bills, collect payments (cash/UPI/card), and maintain billing records
- Ensure accuracy in guest bills and shift handover reports

Night Shift Duties (When Assigned)
- Monitor hotel premises and ensure guest safety




- Prepare night audit reports and update occupancy status
- Handle late check-ins and early check-outs

Administrative Duties
- Maintain guest registers, ID verification, and compliance records
- Update PMS/manual registers accurately
- Ensure proper shift handover to the next associate

Job Types: Full-time, Fresher, Internship
Contract length: 6 months

Pay: ₹8,000.00 - ₹10,000.00 per month

Advantages:
- Life insurance
- Provident Fund

Work Location: In person

📌 Front Office Associate (Burdwan)
🏢 The Pearl Burdwan
📍 Burdwan