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- Requisition Number: 62037
Job Location: Chennai, IND
Global Grade: Band 7
Work Type: Office Working
Employment Type: Permanent
Posting Start Date: 09/09/2026
Posting End Date: 18/09/2026
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Job Summary
- To handle different markets and support different timezone in handling Lending Operations

Key Responsibilities

Processes
- Managing a team of highly productive people responsible for GLS at all times by effective supervision
- To Solve Issues relating to Customer Service and Operational Issues
- To meet and Surpass agreed SLA CTQ’s
- Ensure that the budgeted tasking is met.
- Ensure that No Failed Audit or High Risk Audit Issues
- Function as an independent controller in GLS activities.
- Ensure that there is no Operational Loss in his / her area of control
- Work as a Relationship Manager for GBS to all stakeholders.




- Ensure the smooth running of GLS at all times by effective supervision.
- Ensure that SLA’s are periodically reviewed with country and other operational units.
- Ensure that System Access Controls are followed as per IT Security Policy.
- Ensure appropriate Delegated Authorities are in place for all verifiers in the unit.
- Ensure BCP / BIA is in place and tested at periodic intervals.
- Ensure that the Unit is adequately staffed to meet the business needs
- Ensure that appropriate initiatives are taken to meet the cost stretch targets allocated.
- Accurate Checking of Loan processing within GLS
- Accurate Updating of Control sheet and ensure completion of EOD on all days
- Accurate checking & Maintenance of Loan related static data (e.g., SSI, CPI, Investor, RPA and URPA set ups in ACBS)
- Accurate checking & maintenance of Loans released in ACBS.
- Ensure monthly business specific KCSA is completed and confirmed before ever

📌 Manager (Chennai)
🏢 Standard Chartered
📍 Chennai