We are looking for an Operations Director to lead US Banking Operations in Vadodara.
* Lead Voice & Backend/Non-Voice Operations
* Drive SLA, Quality , Productivity & Process Performance
* Manage clients, stakeholders & critical escalations
Required Candidate profile
* 15–25 years of experience
* Solid US Banking/BPO Operations experience
* Voice / Non-Voice process experience
* Managed 200+ employees
* Stakeholder management
* Insurance profiles not eligible
Perks and benefits
PF
Gratuity
Medical
5 days working
US shifts
📌 Director Operation For Voice and Operations (Vadodara)
🏢 HR Hai
📍 Vadodara
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