This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Team Leader - Verifications based in India.
This role offers the chance to lead a team responsible for critical employment and education verification operations supporting U.S. background screening.
You will manage a team of 10–20 associates, balancing productivity, quality, compliance, and service-level performance.
The position combines hands-on verification expertise with people leadership, coaching, performance management, and operational oversight.
You will ensure sensitive verification data is handled accurately, confidentially, and in line with client and U.S. compliance requirements.
The role also involves analyzing operational trends, resolving escalations, improving processes, and maintaining strong stakeholder relationships.
Success will be measured through SLA and TAT adherence, accuracy, productivity, client satisfaction, and team engagement.
This is a fully remote opportunity for an experienced operations leader comfortable working U.S.



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Accountabilities
Lead and manage a team of 10–20 associates responsible for employment and education verification processes.
Allocate workloads, monitor productivity, and ensure daily and weekly operational targets are consistently achieved.
Drive adherence to SLAs, turnaround times, productivity expectations, and quality and accuracy benchmarks.
Conduct regular coaching, feedback sessions, performance reviews, and corrective actions to strengthen individual and team performance.
Oversee end-to-end U.S. employment and education verification activities, including validation of employment details, designations, tenure, rehire eligibility, and educational qualifications.
Monitor inbound and outbound communication with HR teams, employers, universities, and educational institutions.
Ensure verification outcomes are accurately documented, with complete records and appropriat

📌 Team Leader (India)
🏢 Jobgether
📍 India