Hiring for One of the Biggest Automobile Industry Leaders! Are you passionate about Automotive Service Operations, Dealer Management, Customer Experience, and Business Growth ? We are looking for energetic professionals for the role of Territory Service Manager .
Role: Territory Service Manager Experience: 2 to 7 Years Qualification: B. E / B. Tech (Mechanical, Automobile, Electronics & Electrical) Key Responsibilities: ✅ Drive workshop business growth through improvements in PM, load growth, and service performance. ✅ Analyze workshop data, customer retention trends, and implement effective service strategies. ✅ Support dealers in reducing operational inefficiencies and improving productivity. ✅ Handle critical customer complaints and technical issues across the territory. ✅ Manage technical campaigns, recalls, and product feedback escalation. ✅ Enhance customer experience through implementation of service excellence initiatives. ✅ Collaborate with dealer partners to improve process efficiency and business outcomes.
Must-Have Skills: Dealer/Channel Management Territory Management Customer Service Operations Workshop Operations Customer Complaint Handling Data Analysis & Reporting Financial Acumen Service Strategy Implementation Technical Troubleshooting Stakeholder Management Negotiation & Communication Skills Preferred Background: Candidates from the Automobile Industry will be highly preferred.
What We're Looking For: Strong analytical and problem-solving skills Target-oriented mindset Ability to handle pressure and drive results Excellent communication and stakeholder management capabilities Passion for delivering exceptional customer experience Interested candidates can share their updated CV at:
[email protected] Please mention the following details while applying: Current CTC Expected CTC Notice Period Current Location
📌 Territory Service Manager (Delhi)
🏢 Taggd
📍 Delhi