? Hiring for One of the Biggest Automobile Industry Leaders! ? Are you passionate about Automotive Service Operations, Dealer Management, Customer Experience, and Business Growth? We are looking for dynamic professionals for the role of Territory Service Manager. ? Role: Territory Service Manager ? Experience: 2 to 7 Years ? Qualification:
- B.E / B.Tech (Mechanical, Automobile, Electronics & Electrical) ? Key Responsibilities: ✅ Drive workshop business growth through improvements in PM, load growth, and service performance. ✅ Analyze workshop data, customer retention trends, and implement effective service strategies. ✅ Support dealers in reducing operational inefficiencies and improving productivity. ✅ Handle critical customer complaints and technical issues across the territory. ✅ Manage technical campaigns, recalls, and product feedback escalation. ✅ Enhance customer experience through implementation of service excellence initiatives. ✅ Collaborate with dealer partners to improve process efficiency and business outcomes.
? Must-Have Skills:
- Dealer/Channel Management
- Territory Management
- Customer Service Operations
- Workshop Operations
- Customer Complaint Handling
- Data Analysis & Reporting
- Financial Acumen
- Service Strategy Implementation
- Technical Troubleshooting
- Stakeholder Management
- Negotiation & Communication Skills ? Preferred Background: Candidates from the Automobile Industry will be highly preferred. ? What We're Looking For:
- Robust analytical and problem-solving skills
- Target-oriented mindset
- Ability to handle pressure and drive results
- Excellent communication and stakeholder management capabilities
- Passion for delivering exceptional customer experience ? Interested candidates can share their updated CV at:
[email protected] Please mention the following details while applying:
- Current CTC
- Expected CTC
- Notice Period
- Current Location
📌 Territory Service Manager (Delhi)
🏢 Taggd
📍 Delhi