Company Description Hyperspace Techno is a global provider of multi-channel solutions, delivering integrated marketing through a diverse range of products and services. The organization focuses on data-driven solutions and marketing services for B2B marketers across various categories and channels. With nearly three years of experience, Hyperspace Techno has built a culture around helping clients reach “Higher Ground” in terms of performance and insight.

Its solution areas are designed to address challenges in data, direct marketing, and analytics, helping customers understand and monetize data assets, improve ROI, strengthen competitive positioning, and gain meaningful, actionable insights. The company is committed to both its heritage and future innovation, partnering closely with clients on their growth journey.

Role Description The Telecalling Associate is a full-time, on-site role based in Salem. The individual in this position will make outbound and receive inbound calls to engage potential and existing customers, introduce Hyperspace Techno’s services, and gather relevant information. Day-to-day responsibilities include explaining product and service offerings, addressing inquiries, recording accurate call details, and following up on leads to support customer acquisition and retention efforts.

The role involves meeting daily and weekly call targets, adhering to scripts and compliance guidelines,



and collaborating with the sales and marketing teams to share feedback from customers.

The Telecalling

Associate is also expected to maintain a professional phone presence, contribute to a positive team environment, and support continuous improvement in call processes.

Qualifications

- Candidates should possess solid verbal communication and active listening skills, with a clear and confident telephone manner.
- Candidates should possess customer service and relationship-building skills to handle inquiries, resolve basic issues, and maintain a positive caller experience.
- Candidates should possess basic sales and persuasion skills, including the ability to explain benefits, handle objections, and encourage further engagement.
- Candidates should possess data entry and documentation skills to accurately record call details, update customer information, and follow structured processes.
- Candidates should possess time management and organizational skills to manage call volumes, follow schedules, and meet daily performance targets.
- Relevant qualifications such as a high school diploma or equivalent; a college degree in business, marketing, or a related field is an advantage.
- Prior experience in telecalling, call center operations, or inside sales is preferred but not mandatory for motivated learners.
- Comfort working in an on-site setting in Salem, with the ability to collaborate effectively in a team setting and follow company policies.

📌 Telecallers (English) (Salem)
🏢 Hyperspace Techno
📍 Salem