Company Description PowerFree Solutions helps homeowners and businesses significantly reduce their electricity bills through smart and reliable rooftop solar solutions. The company offers end-to-end services, including site feasibility assessment, system design, installation, and documentation, to ensure a smooth experience. Its approach focuses on turning monthly electricity expenses into long-term investments by enabling customers to take control of their energy use.

With real-time monitoring, expert support, and efficient project execution, PowerFree Solutions makes adopting solar energy simple and stress-free. The team is committed to delivering practical, cost-effective solar solutions tailored to each customer’s needs.

Role Description The Telecaller – Solar Solutions role is a full-time, on-site position based in Rajendra Nagar. In this role, the telecaller will make outbound calls to prospective customers, explain rooftop solar offerings, and generate leads for the sales team. Daily responsibilities include responding to inbound inquiries, qualifying potential customers, and clearly communicating the benefits, process, and cost savings associated with solar installations.

The telecaller will maintain accurate records of calls and follow-ups in the CRM, schedule appointments or consultations for field representatives, and coordinate with internal teams to ensure timely responses to customer questions. The role also involves meeting call targets,



following scripts and compliance guidelines, and providing courteous, professional service to every caller.

Qualifications

- Candidates should possess robust communication and interpersonal skills, including clear spoken English and Hindi, active listening, and the ability to build rapport over the phone.
- Candidates should possess customer service and sales-related skills, such as lead generation, basic negotiation, objection handling, and follow-up discipline.
- Candidates should possess organizational and documentation skills, including maintaining call logs, updating CRM records, and tracking appointments and follow-up actions.
- Candidates should possess basic technical understanding and interest in solar energy, including the ability to learn key concepts about rooftop solar, billing savings, and the installation process.
- Candidates should possess problem-solving and adaptability skills, with the ability to handle high call volumes, work with targets, and adjust communication style to different customer profiles.
- Relevant qualifications include a high school diploma or equivalent; a bachelor’s degree in business, commerce, or a related field is an advantage.
- Prior experience in telecalling, call centers, or inside sales (especially in solar, energy, or home services) is preferred but not mandatory.
- Ability to work on-site in Rajendra Nagar, adhere to shift timings, and collaborate with sales and operations

📌 Telecaller – Solar Solutions (Delhi)
🏢 PowerFree Solutions
📍 Delhi