Company Description EMERGING BRILLIANCE LTD is a professional training and coaching company. The organization focuses on helping individuals and teams enhance their skills, performance, and personal development through structured programs and workshops. EMERGING BRILLIANCE LTD serves a diverse range of clients, offering tailored training solutions that support career growth and organizational effectiveness.

The company values clear communication, continuous learning, and a supportive work environment, making it an appealing setting for people-oriented professionals. Team members are encouraged to contribute ideas and grow alongside the company’s expanding client base.

Role Description The Telecaller role at EMERGING BRILLIANCE LTD is a full-time remote job. The Telecaller will make outbound and receive inbound calls to engage prospective and existing clients, share information about training and coaching services, and schedule appointments or follow-up sessions. Daily responsibilities include maintaining call logs, updating client records in the CRM system, and providing accurate information about programs and offerings.

The role involves handling basic queries, directing more complex questions to the appropriate team members, and supporting campaign-based calling activities.



The Telecaller will collaborate with the sales and training teams to meet call targets, contribute to lead generation, and uphold a qualified, courteous communication style with every contact.

Qualifications

- Candidates should possess strong verbal communication and active listening skills, with a transparent and confident telephone manner.
- Candidates should possess customer service and client relationship skills, including empathy, patience, and the ability to handle objections professionally.
- Candidates should possess basic computer and CRM skills, including accurate data entry and the ability to manage call logs and client records.
- Candidates should possess time management and organizational skills to handle call volumes, follow-ups, and daily reporting efficiently.
- Candidates should possess problem-solving abilities and a results-oriented mindset, with the capacity to work toward call and lead-generation targets.
- Relevant experience in telecalling, inside sales, or customer support is beneficial, preferably within training, education, or service-based industries.
- A high school diploma or equivalent is required; additional qualifications in business, communication, or marketing are an advantage.

📌 Telecaller (India)
🏢 EMERGING BRILLIANCE
📍 India