Position: Technical writer (Semiconductor Domain)

Experience: 3 to 6 years

Work Location: Chennai / Bangalore

Requirements

- Excellent English language communication and written skills. - Bachelor's degree in engineering with 3 to 6 years of technical writing experience. - Rich knowledge in Document Development Life Cycle (DDLC), structured authoring, content reuse, and single-sourcing. - Experience in the following content authoring, publishing, and governance tools: DITA-XML, OxygenXML Editor, Adobe FrameMaker, MS Office, CCMS (Ixiasoft), Fluid Topics (Content Delivery Platform), SnagIt, Acrobat Pro, and ServiceNow helpdesk. - Ability to collaborate with stakeholders across different geographies, able to conduct online meetings in different time zones and collaborate comfortably with members of team from diverse cultures. - Ability to track tasks, actions and provide regular updates. - Ability to create and maintain tasks and documentation trackers.

Key Responsibilities

- Develop and update technical documentation for end users and service engineers - User's Manual, Upgrade Procedure, Service Procedures, Site Prep, and Safety Manuals.



- Conduct SME interviews with various users and technical/engineering/product staff to gather data for overly complex documentation for hardware applications. - AI in addition to DITA and OxygenXML - Interface with functional organizations to develop content for the procedures. - Create, develop, and edit operational, instructional, or maintenance procedures for the software applications. - Follow documentation best practices, formats, and templates, and publish output that conforms to the company documentation and quality assurance standards. - Support testing and validation of recent procedures and methods. - Involve stakeholders from various departments and assess the need to update documentation. - Monitor content quality errors, editorial suggestions, technical changes requested and implement the changes independently.

Note: Kindly share the below details for Nagamathini .R [email protected]>

We are conducting a virtual drive on Aug 22, Kindly share available slots

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📌 Technical Writer (Semiconductor Domain) (Chennai)
🏢 HCLTech
📍 Chennai