Shoppingara is an e-commerce solutions company focused on helping individuals, resellers and entrepreneurs start and grow their own online businesses.

Shoppingara provides an end-to-end e-commerce ecosystem where customers can start their online business with comparatively low investment and without maintaining their own physical inventory.

Our solutions include

E-commerce Website Development

E-commerce Business Setup

Product Catalog & Product Listing

Dropshipping / Inventory-Free Business Model

Wholesale Product Access

Amazon & Meesho Onboarding

Product & Stock Management

Shipping & Courier Management

Return & Replacement Management

COD & Payment Gateway Solutions

White-Label / Own Brand Solutions

Dedicated Relationship Management

Digital & Social Media Support

Shoppingara’s objective is to make e-commerce easier for new entrepreneurs by providing the technology, products and operational support required to start selling online.

Our Vision To empower more entrepreneurs to start, operate and scale their own online businesses through a simple and accessible e-commerce ecosystem.

Our Mission To make e-commerce business accessible to individuals and businesses by providing technology, products, marketplace support and operational solutions under one platform.

Position: Sales Team Leader – E-Commerce

Company: Shoppingara Private Limited

Department: Sales

Location: Mumbai

Employment Type: Full-Time

Experience: 2–5 Years

Industry: E-Commerce / E-commerce Services / B2B Sales

Position Overview

We are looking for an experienced and result-oriented Sales Team Leader to lead our sales team and drive revenue for Shoppingara’s e-commerce business solutions.

The ideal candidate should have strong experience in B2B sales, tele-sales, e-commerce sales, subscription/package sales or inside sales, along with the ability to manage, train and motivate a team.

The Sales Team Leader will be responsible for achieving team targets, improving conversion rates, monitoring sales performance and ensuring that sales executives effectively explain Shoppingara’s e-commerce solutions to prospective customers.

⸻

Key Responsibilities

- Team Management

Manage and lead a team of Sales Executives.





Allocate leads to team members and monitor follow-ups.

Set daily, weekly and monthly sales targets.

Conduct daily sales huddles and performance reviews.

Motivate the team to achieve and exceed targets.

Identify underperforming team members and provide coaching.

- Sales & Revenue

Drive sales of Shoppingara’s e-commerce packages and services.

Ensure achievement of monthly revenue and conversion targets.

Monitor the complete sales funnel from lead generation to closure.

Improve lead-to-call, call-to-demo and demo-to-sale conversion.

Handle high-value and important prospects personally when required.

Develop effective sales strategies to increase revenue.

- Sales Process Management The candidate will be responsible for ensuring that the team follows a proper sales process:

Lead → First Call → Requirement Understanding → Product/Business Explanation → Demo/Presentation → Follow-up → Objection Handling → Closing → Payment → Handover

Ensure every lead is properly followed up.

Maintain accurate CRM/lead records.

Track pending and hot leads.

Ensure timely follow-ups.

Analyse reasons for lost sales and improve the process.

- Training & Coaching

Train new Sales Executives on Shoppingara’s products and services.

Conduct product and sales-process training.

Train team members on objection handling.

Conduct call audits and provide feedback.

Develop effective sales scripts and pitch techniques.

Help team members improve their closing skills.

- Customer Handling

Understand customer requirements and business goals.

Ensure correct information is communicated regarding Shoppingara’s services.

Handle escalated customer queries during the sales process.

Build trust with prospective entrepreneurs and business owners.

Ensure that sales commitments are aligned with actual company offerings.

- Reporting & MIS

Prepare and maintain

Daily Sales Report





Team Performance Report

Lead Conversion Report

Follow-up Report

Revenue Report

Individual Sales Executive Performance

Target vs Achievement Report

⸻

Key Performance Indicators (KPIs)

The Sales Team Leader will be evaluated on:

Monthly Revenue Target

Team Sales Target Achievement

Number of Closures

Lead Conversion Rate

Follow-up Efficiency

Average Revenue Per Sale

Individual Sales Executive Productivity

Team Attendance & Productivity

Sales Funnel Performance

Customer Quality / Cancellation Control

⸻

Candidate Requirements

Education

Graduate in any discipline preferred.

MBA / BBA in Sales & Marketing will be an advantage.

Experience

2–5 years of sales experience.

Minimum 1 year of team-handling experience preferred.

Experience in B2B, e-commerce, SaaS, digital services, inside sales, tele-sales or subscription/package sales will be preferred.

Skills Required

Excellent communication skills.

Strong convincing and negotiation ability.

Strong closing skills.

Team management capability.

Target-oriented approach.

Good understanding of sales funnels.

Strong objection-handling skills.

Valuable Excel/Google Sheets/CRM knowledge.

Ability to analyse sales data and performance.

Ability to train and motivate sales executives.

⸻

Preferred Candidate Profile

We are particularly interested in candidates who have experience selling:

E-commerce Business Packages

Website / App Development

Digital Marketing Services

SaaS Products

Business Solutions

Subscription Packages

Marketplace Solutions

B2B Services

Online Business / Dropshipping Solutions

Candidates from Telecom, Banking, Insurance, EdTech, Real Estate, SaaS and B2B Inside Sales backgrounds with strong team-handling and closing experience may also be considered.

⸻

What We Expect From The Sales Team Leader The person joining this position should not only manage the team but also be capable of leading from the front.

The Sales Team Leader should:

Lead → Train → Monitor → Coach → Analyse → Improve → Close → Deliver Targets

Our ideal candidate is someone who can build a performance-driven sales culture and take ownership of the team’s revenue target.

📌 Team Lead (Mumbai)
🏢 Shoppingara Private
📍 Mumbai