? TRAINER REQUIREMENT

We are looking for Experienced Trainers to deliver intensive offline training programs for students:

1. Service Desk Training Program

2. Certification Program in Financial Services – Operations & Sales

? Mode: Offline

⏳ Duration: 200 Hours

? Daily Training: 5–6 Hours per Day

? Location: Hyderabad, Telangana

Key Topics for Service Desk Training Program :

Communication & Soft Skills

MS Excel & PowerPoint

Microsoft 365 & Outlook

Hardware & Operating Systems

ServiceNow

Incident & Service Request Management

Windows Server & Active Directory

Remote Support Tools

Networking & VPN Troubleshooting

Customer Handling & IT Support

Interview & Resume Preparation

Practical Activities & Roleplay

Key Topics for Certification Program in Financial Services – Operations & Sales :





Banking & Financial Services

KYC, AML & Banking Operations

Lending, Risk & Fraud Management

Customer Handling & Sales

BPO / ITES Operations

Accounting Basics

Excel & PowerPoint

Communication & Interview Skills

?‍? Trainer Requirements:

- Relevant industry/training experience
- Strong practical knowledge of the respective domain
- Positive communication & classroom training skills
- Prior offline training experience preferred

? For queries, please contact:

Suheera – (phone hidden)(HR)

Note : Please share this requirement with suitable trainers in your network.

Thank you,

Team ExcelR

📌 Service Desk |Certification Program in Financial Services – Operations & Sales (Hyderabad)
🏢 ExcelR
📍 Hyderabad