We are looking for an experienced SAP S/4HANA Sales Order Management / Order-to-Cash (O2C) Consultant to support an international project. The ideal candidate will bring strong functional expertise in SAP SD, end-to-end sales order lifecycle management, cross-functional integrations, and process optimization across global business environments.

Role Overview The consultant will be responsible for analyzing, configuring, supporting, and improving Sales Order Management and Order-to-Cash processes in SAP S/4HANA. This role requires hands-on experience with SAP SD business processes, stakeholder engagement, integration coordination, testing, deployment, and post-go-live support.

The successful candidate should be comfortable working with international business teams, managing complex process requirements, and translating business needs into scalable SAP S/4HANA solutions.

Key Responsibilities

- Manage and support the complete sales order lifecycle in SAP S/4HANA, from customer inquiry and quotation through sales order creation, delivery, billing, invoicing, payment coordination, returns, and credit/debit processing.
- Analyze, design, configure, test, and deploy SAP S/4HANA Sales and Distribution (SD) solutions aligned with business requirements.
- Drive end-to-end Order-to-Cash process improvements, including order management, pricing, availability checks, delivery processing, billing, invoicing, returns, rebates, and customer master data processes.
- Collaborate with business users, process owners, regional teams, and technical teams to gather requirements and define future-state O2C processes.
- Configure and support relevant SAP SD functionality, including:
- Sales document types, item categories, and schedule line categories
- Pricing procedures, condition techniques, discounts, surcharges, taxes, and freight conditions
- Partner determination and customer master data
- Availability Check / ATP and delivery scheduling
- Output management, billing types, invoice processing, and credit/debit memo scenarios
- Returns, complaints, free-of-charge deliveries, and order blocks
- Credit management and sales-related controls
- Coordinate integration points between SAP SD and other modules, including:
- SAP MM for material availability, procurement, and third-party/intercompany processes
- SAP FI for billing, accounts receivable, tax, credit, and payment-related processes
- SAP LE/EWM/TM for delivery, shipping, warehouse, and transportation execution
- SAP PP for make-to-order, planning, and product availability scenarios
- SAP CRM, e-commerce, customer portals, CPQ, middleware,



and external order-management platforms where applicable
- Work closely with ABAP, Fiori, integration, middleware, and data teams to define functional specifications, interfaces, enhancements, reports, forms, workflows, and data migration requirements.
- Support SIT, UAT, regression testing, defect resolution, cutover planning, go-live activities, hypercare, and ongoing production support.
- Identify inefficiencies, manual workarounds, revenue leakage risks, order backlog issues, billing delays, and customer-service gaps within the O2C process.
- Recommend and implement automation, standardization, controls, and process optimization initiatives across global sales operations.
- Prepare functional documentation, process maps, configuration documents, test scripts, training materials, and knowledge-transfer documentation.
- Facilitate workshops, demos, user training sessions, and stakeholder reviews with global business and IT teams.
- Ensure solutions comply with organizational governance, data quality standards, audit needs, internal controls, and local regulatory or tax requirements.

Skills and Experience

- 5+ years of hands-on experience in SAP Sales and Distribution, with significant exposure to SAP S/4HANA environments.
- Strong practical experience in Sales Order Management and end-to-end Order-to-Cash processes.
- Demonstrated experience managing the full order lifecycle, including quotation, order entry, pricing, ATP, delivery, billing, invoicing, returns, and customer-service scenarios.
- Strong knowledge of SAP SD configuration and functional design.
- Experience with SAP S/4HANA implementation, rollout, migration, enhancement, support, or transformation projects.
- Experience working with international or multi-country business teams, including regional process variations and global template models.
- Sound understanding of integration between SAP SD and FI, MM, LE, EWM, TM, PP, CRM, e-commerce, and third-party systems.
- Experience preparing functional specifications for custom developments, interfaces, reports, forms, enhancements, and workflows.
- Ability to troubleshoot complex O2C process issues and coordinate resolution with technical and cross-functional teams.




- Hands-on experience with testing cycles, UAT support, cutover, go-live, and hypercare activities.
- Strong analytical, stakeholder-management, communication, and documentation skills.
- Ability to work independently in a fast-paced international project setting.

Preferred Qualifications

- SAP S/4HANA certification in Sales, Sourcing and Procurement, or a related functional area.
- Experience with SAP Fiori applications relevant to sales order management, billing, delivery processing, and business partner management.
- Knowledge of S/4HANA Business Partner approach and customer master data conversion or governance.
- Experience with SAP Advanced ATP, credit management, intercompany sales, third-party sales, drop shipment, consignment, rebate/settlement management, and returns management.
- Exposure to SAP Integration Suite, SAP CPI, IDocs, APIs, EDI, middleware platforms, or external order-management integrations.
- Experience in industries such as manufacturing, retail, consumer products, distribution, automotive, pharmaceuticals, or B2B services.
- Familiarity with Agile, SAP Activate, global template rollout, and hybrid delivery methodologies.
- Experience working with offshore/onshore delivery teams and global stakeholders across multiple time zones.

Key Deliverables

- Documented current-state and future-state O2C process flows.
- Functional design and SAP SD configuration aligned with business requirements.
- Defined integration requirements across SD, FI, MM, logistics, warehouse, transport, and external platforms.
- Test scenarios, test scripts, defect logs, and UAT sign-off support.
- Functional specifications for enhancements, reports, forms, interfaces, and workflows.
- Training documentation and knowledge-transfer materials for business and support teams.
- Process optimization recommendations focused on order accuracy, fulfillment speed, billing efficiency, customer experience, and revenue assurance.
- Go-live readiness, cutover support, hypercare management, and post-production stabilization.

Candidate Profile The ideal candidate is a structured, business-oriented SAP professional who understands that Sales Order Management is not only a system process, but a critical revenue and customer-experience function. They should be able to work confidently with sales, finance, supply chain, customer service, logistics, and IT stakeholders while ensuring that SAP S/4HANA supports a reliable, scalable, and efficient global O2C operation.

Email your resume to [email protected].

📌 SAP S/4HANA Sales Order Management /C Consultant (India)
🏢 Innovun Global
📍 India