Job Title: SAP S/4HANA Basis Administrator

Location: HCLTech Lucknow, Uttar Pradesh (in office)

Experience: 4-8 years

The SAP S/4HANA Basis Administrator is responsible for the installation, configuration, administration, monitoring, maintenance, performance optimization, security compliance, and lifecycle management of SAP landscapes across Development, Quality Assurance, Pre-Production, and Production environments. The role ensures high availability, system stability, disaster recovery readiness, and compliance with organizational, regulatory, and audit requirements.

SAP Basis & HANA Administration

- Provide technical support for SAP Basis and SAP HANA environments by independently resolving incidents, service requests, and change tickets. - Install, configure, monitor, and maintain SAP S/4HANA systems and landscapes. - Perform SAP system refreshes, client copies, kernel upgrades, and patch implementations. - Manage SAP Transport Management System (TMS) activities across development, quality, and production environments. - Monitor SAP system health, availability, and performance. - Ability to support mission critical support 24*7 for PROD environment

Incident & Problem Management

- Conduct root cause analysis (RCA) for recurring and escalated SAP issues. - Troubleshoot SAP application, database, operating system, and interface-related problems. - Ensure timely ticket resolution within agreed Service Level Agreements (SLAs).



- Minimize resolution rejections and case reopenings through effective issue management.

Performance & System Optimization

- Analyze system performance and implement optimization measures. - Monitor SAP HANA database performance and perform tuning activities. - Manage backup, recovery, and disaster recovery procedures. - Ensure optimal utilization of system resources.

Knowledge Management & Team Support

- Create, update, and maintain technical documentation and knowledge base articles. - Deliver training sessions and technical guidance for new team members. - Mentor junior analysts and support team capability development. - Share best practices and lessons learned across the support organization.

Must-Have Skills

- SAP Basis Administration - SAP S/4HANA Administration - SAP HANA Database Administration - SAP Transport Management System (TMS) - SAP System Monitoring and Performance Tuning - Incident and Problem Management - ServiceNow or similar ticketing tools - Hands-on experience supporting SAP S/4HANA environments. - Experience in production support, upgrades, migrations, and system maintenance activities.

Preferred Certifications

- SAP Certified Technology Associate – SAP S/4HANA System Administration. - SAP Certified Technology Associate – SAP HANA Administration. - SAP NetWeaver Administration certification (preferred).

How to Apply

This is a location-specific hiring for Lucknow. Apply or share resume at:

[email protected]

📌 SAP S/4HANA Basis Administrator (Lucknow)
🏢 HCLTech
📍 Lucknow