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Job Title: Production Support Specialist City: Bengaluru
State/Province: Karnataka
Posting Start Date: 8/24/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
For additional information, visit us at www.wipro.com.
Production Support SpecialistRole Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
Production Support Specialist
- Experience: 7 Years to 11 Years
- Location: Bengaluru/Hyderabad
Role Overview We are seeking experienced Java Production support associates having advanced Java/j2ee experience (Rest api, servlet, JavaScript/html, jsp, jdbc, struts, Hibernate, Spring).
Key Responsibilities
- Exp: 7-10 years hands-on application development, L3 and/or L2 who is ready to pick up L3 part.
- Having Advanced Java/j2ee experience (Rest api, servlet, JavaScript/html, jsp, jdbc, struts, Hibernate, Spring).
- Mid- to- Advanced experience in AWS Cloud (EC2/Lambda, Amazon CloudWatch, IAM, S3, RDS & DynamoDB/MongoDB) in to Support function.
- Good exposure using AI models in support function.
- Advanced level experience to work with multi server/Tier: Tomcat, JBoss, WebSphere, and WebLogic servers.
- Advanced hands-on experience in Database (DB2, Oracle and Sybase.. etc).
- Mid- to- Advanced Unix and scripting (shell/perl.. etc).
- Valuable hands-on in understanding and making changes in shell/perl scripts.
- Having good experience in job scheduler monitoring tools (Autosys, procmon, crontab.. etc).
- Advanced hands-on experience with IDEs like Eclipse, NetBeans.
Deliver No Performance Parameter Measure
1. Process: No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback.
2. Self-Management: Productivity, efficiency, absenteeism, Training Hours, No of technical training completed.
Mandatory Skills: Technical Support.
Experience: 5-8 Years.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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📌 Production Support Specialist (India)
🏢 Wipro
📍 India