As an Operations Specialist, you’ll help ensure the smooth and productive execution of our logistics operations across regions. You’ll coordinate shipments, reverse logistics, warehousing and container movements while acting as a key point of contact for customers, suppliers and internal teams. You’ll also troubleshoot operational issues, maintain accurate data and documentation, and identify opportunities to improve processes and service delivery.

? Location: We need this individual to be within commutable distance to Hyderabad, India given it is an on-site position.

Founded in Switzerland in 2012, SkyCell is transforming global pharmaceutical supply chains through a combination of advanced temperature-controlled containers, IoT connectivity, and digital solutions.

Our integrated product ecosystem helps leading pharmaceutical companies reduce risk, improve operational efficiency, and ensure the safe delivery of life-saving medicines worldwide.

Today, SkyCell operates at the intersection of hardware, software, data, and logistics - combining Swiss engineering excellence with a growing digital platform to shape the future of connected pharma supply chains.

Why SkyCell?

? Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare.

? Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation.

? Stronger together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way.

? Growth Opportunities:



We believe in investing in our people – continuous learning and development are key pillars of SkyCell.

? Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a ‘Great Place to work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being.

What You'll Do:

- Execute, monitor, and maintain checklists and operational activities, including positioning, reverse logistics, warehousing, reception, QC, and container selection

- Schedule and monitor client shipments and reverse logistics bookings to ensure efficient execution

- Act as the primary contact for internal and external stakeholders and collaborate with colleagues and third-party agents to ensure operational efficiency and strong customer relationships

- Troubleshoot supplier issues and identify, communicate, and implement country-level setup improvements and resolutions

- Maintain Air/Ocean Fact Sheets across Excel, system, and SkyNet platforms

- Identify transactions and tasks requiring special handling, recommend process improvements to management, and implement approved resolutions within assigned responsibilities

- Maintain knowledge of freight forwarding and logistics services, including order management, reverse logistics, customs brokerage, monitoring/control services, and cost optimization

- Generate, file, and maintain accurate customer records, reports, shipment documentation, and related operational data

- Ensure compliance with customer SOPs, company standards, government filings, and applicable regulations in each country

- Maintain, update, and clean Master Data

📌 Operations Specialist - Control Tower (Hyderabad)
🏢 SkyCell
📍 Hyderabad