Job Title

MIS Executive Summary

- MIS & Reporting Management
- Preparation and submission of Daily MIS, Weekly MIS, and Monthly Reports as per defined SLAs.
- Compilation of Monthly Management Report (MMR) by collecting inputs from all departments (Technical, Soft Services, Security, etc.).
- Maintaining and updating Daily MIS Report (DMR) with accurate operational data.
- Ensuring accuracy, consistency, and timeliness of reports shared with stakeholders.

- Operations Coordination

- Coordination with Engineering Manager (EM) and department heads to maintain critical site trackers.
- Monitoring and tracking PPM (Planned Preventive Maintenance) activities through CAFM/Evolution system.
- Follow-up for closure of complaints, audit observations, and open issues with respective teams.
- Preparation of delay analysis reports for pending tasks.

- Data Management & Documentation

- Maintaining records of all internal and external communications.
- Managing trackers for complaints, PPM, audits, consumables, and compliance records.
- Ensuring proper documentation and data archiving for audits and reference purposes.

- Financial & Administrative Support

- Handling Imprest account at site level with proper tracking and reconciliation.
- Supporting budgeting and expense tracking under guidance of site management.

1.4. Key Relationships

 Internal: Site Team, Engineering, Soft Services, Security, Admin

 External: Client Representatives, Vendors, External Agencies

1.5. Job Purpose

- To ensure effective MIS reporting, data management, and coordination of site operations, enabling effective decision-making, compliance monitoring, and smooth functioning of facility management services.

1.6. Accountabilities

Key Result Area





Major Activities

MIS & Reporting

- Ensure timely submission of MIS reports as per SLA.
- Prepare and submit Monthly MMR by collecting inputs from departments.
- Maintain and update Daily MIS (DMR).

PPM & Complaint Tracking

- Track, assign, and close PPM activities in CAFM/Evolution.
- Monitor complaint closure status and follow up with teams.

Coordination & Follow-up

- Coordinate with EM and section heads for maintaining trackers.
- Follow up on pending complaints, audit points, and action items.

Data & Documentation

- Maintain records of communications with external agencies.
- Prepare delay reports and compliance documentation.

Financial Support

- Manage site imprest account and maintain records of expenses.

Other Responsibilities

- Take additional responsibilities assigned by management.
- Support process improvement and operational efficiency initiatives.

1.7. Authority

- Ensure timely and accurate submission of MIS, DMR, and reports.
- Monitor closure of complaints, PPM, and audit observations.
- Maintain communication records and issue reminders to concerned stakeholders.
- Track OHS objectives and ensure timely action completion.

1.8. OH&S; Responsibility

- Ensure understanding and compliance with OHS&W; Policy.
- Follow safety management systems (SOPs, manuals, procedures).
- Participate in safety meetings, employee consultation forums, and training programs.
- Identify workplace risks and ensure implementation of control measures.
- Report incidents, unsafe conditions, and near misses.
- Ensure compliance with Permit to Work (PTW) and risk assessment practices (JSA, HIRA, TBT).
- Maintain all OH&S; documents as per assigned responsibilities.

INCO: “Cushman & Wakefield”

📌 MIS Executive (Mumbai)
🏢 Cushman u0026 Wakefield
📍 Mumbai