? We're Hiring: Medallia Survey Specialist / CX Platform Configuration Expert
Do you live and breathe advanced survey design and customer experience platforms? We're looking for a hands-on Medallia expert who can build sophisticated research methodologies — not just standard surveys — and turn complex data architecture into actionable insight.
What you'll own:
? Program and deploy advanced methodologies — Conjoint analysis, MaxDiff experiments, and Segmentation Typing Tools — within Medallia's survey architecture
? Configure and manage Site Intercepts (web/mobile feedback tags & pop-ups) to target specific user behaviors in real time
? Manage Fuel Cycle integrations, syncing community insight data seamlessly with Medallia workflows
? Build advanced skip logic, branching, piping, and randomization into complex survey flows
? Own end-to-end QA — validate test links, verify data output, and ensure every survey is analysis-ready before going live
What you bring:
✅ 3+ years of hands-on experience configuring and administering Medallia Experience Cloud
✅ Proven expertise building Multivariate surveys — specifically Conjoint and MaxDiff models
✅ Direct, hands-on experience with Fuel Cycle integration workflows
✅ Robust command of web/mobile Site Intercept configuration and management
✅ Experience embedding brand Typing Tools for real-time customer segmentation
If you've built complex Medallia survey architectures and know your way around Conjoint/MaxDiff modeling and Fuel Cycle integrations — this role was built for you.
? Apply now on
[email protected]
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📌 Medallia Survey Specialist (Karnataka)
🏢 Runmap Infotech Private
📍 Karnataka