Role- Master Data Management (MDM) Event Tracker & Program Management Specialist

Experience- 5 to 10 years

Location- Chennai

Shift- 4 pm to 1 AM IST

Job function- Full time

Qualification- Any Graduate

Job role-

- Create and maintain Event Trackers for assigned merchandising events.
- Capture and validate item lists from STIBO, In/Out Lists, Merchants, and other source systems.
- Ensure complete and accurate item information is captured before event initiation.
- Monitor event milestones and readiness checkpoints throughout the event lifecycle.
- Ensure all Event Trackers are initiated on time and updated regularly.
- Monitor key readiness metrics, including Item Setup Completion, WIC Completion %, and PO Release Status.
- Perform weekly analysis of Event Trackers and highlight trends, gaps, and required actions.
- Perform item setup validation and root cause analysis; coordinate corrective actions with Merchants, MDM, Supply Chain, IT, and other stakeholders.
- Develop and manage an integrated program plan covering scope, milestones, deliverables, dependencies, owners, and target dates across all assigned events.
- Establish and lead a structured governance cadence, including status reviews, action tracking, decision logging, and transparent follow-up with cross-functional stakeholders.
- Maintain a RAID log for risks, assumptions, issues, and dependencies; drive mitigation plans and escalate critical blockers with clear business impact and resolution options.
- Coordinate dependencies across Merchandising, MDM, Supply Chain, IT, and external partners to ensure timely completion of item setup,



readiness, and PO release activities.
- Prepare concise program dashboards and executive status updates covering progress, KPI performance, key risks, decisions required, and recovery actions.
- Drive issue resolution through structured problem solving, stakeholder alignment, ownership, and closure tracking.
- Standardize tracker templates, governance practices, and reporting routines to improve execution consistency, visibility, and accountability.

Must have skills-

- Bachelor's degree or equivalent, with at least 5 years of experience in a relevant role.
- Advanced knowledge of retail, merchandising, item onboarding, and master data management processes.
- Advanced Excel skills and the ability to create clear trackers, dashboards, status reports, and management summaries.
- Advanced analytical skills to identify root causes, assess business impact, and recommend improvement strategies.
- Program management skills to define scope, build integrated plans, manage milestones and dependencies, maintain RAID logs, and drive delivery against committed timelines.
- Stakeholder management skills to lead cross-functional discussions, influence without direct authority, resolve conflicts, and maintain accountability across multiple teams.
- Communication skills to translate detailed operational information into concise executive updates, decisions, risks, and action plans.
- Strong organizational skills to prioritize multiple events, manage competing deadlines, and maintain attention to detail in a fast-paced environment.

📌 Master Data Specialist (Chennai)
🏢 Tata Consultancy Services
📍 Chennai