Job Title

Manager Facility - Technical Summary

Position: Facility Manager – Technical

Role : Facility Operations

Site- Client site - IND - Ahmedabad - Arvind - GCC

Major Responsibilities:

- To achieve the timely and efficient delivery of C&W; - PMSI to Arvind - GCC , in support of their business needs in accordance with the service levels and Key Performance Indicators.
- Technical SPOC for Arvind - GCC site on behalf of Cushman Wakefield.
- Recommend and support C&W; Cluster Manager/Ops Head for HDFC Account on Site’s Critical Operations and deliverables.

- Deliver high quality, prompt and courteous Services in support of customers’ business needs. To liaise with the Arvind’s SPOC regarding matters on delegated levels of authority.

Facilities Operation

- Manage/Supervise and monitor the functions of Arvind - GCC , facilities including HVAC, Fire Safety, EHS, Power System, Soft Services, BMS , CCTV, FAPA System and any other activity as instructed by Arvind’s SPOC under purview of Contract.

- Monitor the process of reporting and follow up of requests & complaints from Arvind’s staff stationed at the building to Arvind’s SPOC.

- Ensure all Documentation, Site Compliance / checklists pertaining to Daily/Weekly /Monthly are maintained by staff.

- Supervise in coordination with Arvind - GCC Infra team on closures of SNAGs on weekly basis.
- Support Transition team in seamless HOTO of the Facility

- To implement and monitor a process for liaison with suppliers regarding any damage, loss found, malfunction on office assets
- Advise Arvind’s SPOC on additional purchase.
- Maintain CSAT on monthly basis.
- Manage and Supervise process of Technical and Soft Services is followed to ensure a safe , healthy & hygienic working workplace.
- Initiate Daily,



Weekly and Monthly Meetings with Arvind’s SPOC and take follow ups on the Minutes of the Meetings till closures.
- Delegate additional duties to the team as and when required by the Arvind’s SPOC
- Maintain Decorum, Discipline and highest level of standards at the site.
- Establish Suitable KPIs for the Team members and review every quarter for performance evaluation.
- Ensure timely submission of Invoices, Returns and relevant Documents.
- Assist the Cluster manager to meet client’s requirements.
- Incident reporting on time

Systems & Procedures

- Adapting C&W; processes and systems to meet local requirements and agreeing with Arvind’s SPOC.
- Implementing C&W; processes and systems.
- Training staff on processes and systems.

Health & Safety and Environmental

- Conduct monthly Site Risk Assessments of the site as per SOW agreed between both the parties
- Implement safe working systems.
- Ensuring Accident Log is kept up to date
- Reporting H&SE; statistics and incidents in Monthly Report.
- Ensure all Audits assigned for the site are completed as per Calendar.

Vendor Management

- To liaise with contractors, collect quotations and prepare quotation analysis.
- To make recommendations for approval. Manage Vendors registered with Arvind and submit report on the transactions with them to Arvind SPOC




- Follow up on service level and report to the client.
- To keep and revise the existing contracts with different vendors
- To liaise with vendors on contract renewal
- To compare, evaluate and recommend vendors
- Monthly (or as required) Vendor Meetings to agree Monthly Supplier evaluation and plan for forthcoming month.

Purchasing

- Implement and monitor the Procurement process for consumables and goods in agreement with Arvind - GCC policy and procedure.
- To monitor delivery from approved supplier and ensure they follow the SLAs.
- Cost Analysis report to be submitted with optimization on pilferages .

Monthly Accounting

- Implement and monitor the invoice processing system for all kinds of supplies/services managed by C&W; in accordance with Arvind - GCC policy and procedures.
- To ensure that the FM team follow the process and invoices trackers are maintained .
- To control expenses according to the approved budget and report any adhoc/non-predictable expenses item to management and Arvind’s SPOC

Inter-Departmental Liaison

- Creating a forum for feedback from Arvind’s Employees stationed at Arvind - GCC and ensure that feedback is taken regular intervals and use it to improve the service delivery standards.

Engineering Management

- Oversee Technical activity on availability of MEP Equipment at all times . Any abnormalities are to be reported to Arvind’s SPOC with suitable Plan of Action
- Adherence of PPM schedules for technical services is on time and implemented as per C&W; guidelines.
- Review reports on engineering systems operation and maintenance.
- Initiate training session on technical service with SME technical (C&W;) periodically.

INCO: “Cushman & Wakefield”

📌 Manager Facility - Technical (Ahmedabad)
🏢 Cushman u0026 Wakefield
📍 Ahmedabad