Key Responsibilities

Business Growth & Revenue Ownership

- Own overall business performance across key online accounts and drive sustainable revenue growth - Manage sales planning, pricing strategy, profitability, assortment planning, and business forecasting - Track category performance, competitor activity, pricing dynamics, and customer trends to drive faster decision-making - Identify growth opportunities through promotions, visibility, and strategic planning

Account Management & Operations

- Build and maintain strong relationships with account managers and internal cross-functional teams - Ensure smooth execution of business plans, promotions, launches, and operational activities - Monitor inventory health, stock availability, fill rates, returns, and supply chain coordination - Drive timely resolution of operational and account-related issues

Performance Marketing & Visibility

- Plan and execute platform advertising campaigns to improve visibility, traffic, and conversions - Optimize media spends and campaign performance to improve ROAS and overall efficiency - Execute seasonal campaigns, sale events, and growth initiatives aligned with business objectives - Monitor keyword rankings, share of visibility, and content performance

Data & Analytics

- Build and track key business KPIs through dashboards and reports - Analyze sales trends, customer behavior, conversion metrics, and campaign performance - Generate actionable insights to improve growth, profitability, and operational efficiency - Conduct A/B testing across content, pricing, creatives, and promotions

Catalog & Conversion Optimization

- Ensure strong catalog hygiene and high-quality product content across all listings - Optimize product listings for discoverability, conversion, and customer experience - Drive improvements through enhanced content, keywords, images, and product page optimization - Coordinate cataloging activities including product uploads,



content updates, and listing management

Customer & Growth Strategy

- Understand customer purchase behavior, pricing sensitivity, and product preferences - Support customer acquisition, retention, and repeat purchase initiatives - Work closely with marketing and category teams to improve customer journey and engagement - Identify opportunities to improve ratings, reviews, and overall customer satisfaction

Business Model & Channel Optimization

- Manage, improve, and optimize different business models including OR, SOR, and Omni operations - Drive efficiency across pricing, inventory flow, fulfillment, and profitability within each business model - Coordinate with internal stakeholders and partners to ensure smooth execution and scalability of business operations - Identify opportunities to improve operational performance, customer experience, and revenue contribution across channels - Monitor performance metrics and implement process improvements to enhance overall business efficiency

Automation & Process Improvement

- Improve reporting accuracy and operational efficiency through automation and process optimization - Streamline workflows for sales tracking, inventory management, and performance reporting - Collaborate with internal stakeholders to drive scalable growth initiatives

Preferred Skills & Experience: Minimum 6-7 years of experience in below skills.

- Strong understanding of eCommerce business operations and online sales growth - Experience in account management, business planning, and performance marketing - Good analytical skills with hands-on experience in Excel, dashboards, and reporting tools - Strong understanding of catalog management, conversion optimization, and digital merchandising - Ability to manage multiple stakeholders and work in a fast-paced environment - Solid communication, ownership, and problem-solving skills

Interested candidates please share resume at [email protected]

📌 Key Account Manager - Quick Commerce (Faridabad)
🏢 FABINDIA
📍 Faridabad