: Key Account Manager – Quick Commerce

Company: Drools Pet Food Pvt. Ltd.

Location: Bengaluru

Function: E-commerce – Quick Commerce

Role Overview

Drools Pet Food is looking for a commercially driven and execution-focused Key Account Manager to manage and grow its quick-commerce business. The incumbent will own key platform relationships and drive sales, profitability, availability and market-share growth across accounts such as Blinkit, Zepto, Swiggy Instamart and other emerging platforms.

Key Responsibilities

- Own sales, revenue, profitability and market-share targets for assigned quick-commerce accounts.
- Build and maintain solid relationships with platform category, commercial, marketing and supply-chain teams.
- Lead Joint Business Planning and negotiate commercial terms, margins, promotions, visibility investments and growth commitments.
- Develop account-wise growth plans covering assortment expansion, geographic penetration, new product launches and marketing initiatives.
- Track weekly performance across platforms, cities, dark stores and SKUs, and implement corrective actions where required.
- Analyse sales, pricing, promotions, market share, product availability, inventory and account profitability.
- Improve assortment availability and distribution across relevant cities and dark stores.
- Ensure catalogue accuracy, including product titles, descriptions, images, attributes and brand content.
- Monitor pricing and promotional execution to maintain competitiveness and alignment with the brand’s strategy.
- Coordinate with demand-planning, warehouse and supply-chain teams for forecasting, allocation, replenishment and fill-rate improvement.
- Resolve operational issues related to purchase orders,



inventory, catalogue, pricing, claims and account reconciliation.
- Prepare account reviews, forecasts, performance dashboards and business presentations for internal and external stakeholders.
- Identify emerging e-commerce trends, competitor activities and new business-growth opportunities.
- Collaborate with marketing, finance, supply chain and category teams to ensure timely execution of account plans.

Education and Experience

- MBA is mandatory.
- Candidates from Tier 1 MBA institutes should have at least 5 years of post-MBA experience, including a minimum of 3 years in e-commerce or quick commerce.
- Candidates from other MBA institutes should have at least 7 years of post-MBA experience, including a minimum of 3 years in e-commerce or quick commerce.
- Direct experience managing platforms such as Blinkit, Zepto, Swiggy Instamart, Amazon, Flipkart or similar e-commerce businesses is required.
- Experience in pet food, pet care or a leading FMCG organisation will be preferred.
- Experience in account P&L; management, commercial negotiations, JBPs, promotions and platform operations is desirable.

Skills and Competencies

- Strong commercial acumen and understanding of e-commerce and quick-commerce business models.
- Advanced proficiency in Microsoft Excel and data analysis.
- Strong analytical and problem-solving capabilities.
- Ability to translate data into clear insights and actionable business plans.
- Strong negotiation, communication and stakeholder-management skills.
- Detail-oriented with disciplined follow-through.
- Ability to work effectively in a fast-paced and execution-focused environment.
- Robust ownership mindset with a focus on profitable growth.

📌 Key Account Manager - Quick Commerce (Bengaluru)
🏢 Drools
📍 Bengaluru