- Experience Required: 2 months – 2 years
- Night shift Allowances+ Cab
- Rotational Shift
- Location: Wells Fargo Office, Bengaluru and Hyderabad
- Work Mode: 5 Days Work From Office (No hybrid option)
- F2F Interview - 1 Round
Position Summary
Key Requirements
- Solid knowledge of computer hardware, software, applications, operating systems, and basic networking.
- Excellent communication and customer service skills.
- ITIL certification preferred.
- Experience in Incident Management, Service Requests, troubleshooting, ticketing, and SLA adherence.
- Ability to resolve issues remotely and escalate complex incidents when required.
- Experience with knowledge base and ticket documentation.
📌 IT Support and Customer Support (Bengaluru)
🏢 Artech Infosystems Private
📍 Bengaluru
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