International Holiday Sales Specialist – Inside Sales
Location: Kolkata
Job Type: Full-time
Experience: 2–5 years
Industry: International Travel / Luxury Travel / Tour Operator
About the Role
We are looking for an experienced and target-oriented International Holiday Sales Specialist – Inside Sales to join our team.
The candidate will be responsible for converting inbound travel enquiries into confirmed international holiday bookings and generating revenue. This is a consultative sales role involving customer interaction, destination consultation, customized holiday proposals, follow-ups, objection handling, negotiation and closing.
The ideal candidate should have proven experience in selling international holiday packages/FITs, strong destination knowledge, excellent communication skills and a demonstrated ability to convert leads into revenue.
- Handle and respond to inbound international travel enquiries/leads received through website, digital marketing, WhatsApp, phone, referrals and other channels. - Understand the customer's destination preferences, travel dates, budget, interests and expectations. - Act as a travel consultant and recommend suitable international destinations, hotels, experiences and holiday packages. - Prepare and present customized holiday proposals and itineraries. - Work with internal product/operations teams and DMCs to develop competitive packages where required. - Follow up systematically with prospective customers through calls, WhatsApp and email. - Build trust and rapport with customers throughout the sales process. - Handle customer objections related to price, itinerary, hotels, destination and competition. - Negotiate effectively while maintaining the company's required margins. - Convert qualified leads into confirmed bookings and revenue.
- Identify opportunities for upselling and cross-selling of hotels, room upgrades, transfers, experiences, tours and other travel services. - Maintain accurate lead and sales pipeline information in CRM/MIS. - Track every enquiry from initial contact through closure. - Record lost leads and identify reasons for non-conversion. - Coordinate with Visa, Operations and DMC teams after confirmation to ensure smooth handover. - Maintain professional communication with clients before, during and after the booking process. - Achieve monthly and quarterly sales, conversion and revenue targets.
Candidate Requirements
- 2–5 years of proven experience in international holiday/travel sales. - Mandatory experience in selling international holiday packages/FITs. - Proven track record of converting inbound leads/enquiries into bookings. - Strong knowledge of international destinations and holiday products. - Experience handling customized travel requirements. - Strong consultative selling and closing skills. - Excellent communication and presentation skills. - Solid negotiation and objection-handling ability. - Excellent follow-up discipline. - Ability to work with sales targets and revenue KPIs. - Good knowledge of MS Office / Google Workspace and CRM/lead-management systems. - Ability to manage multiple leads and sales opportunities simultaneously.
Preferred Experience
Experience selling
- Luxury International Holidays - Honeymoon Packages - Family Holidays - Couple / FIT Holidays - Customized International Tours - Europe - Switzerland - France / Italy / Spain - Africa / Kenya / Tanzania / South Africa - Maldives / Mauritius / Seychelles - Japan - Southeast Asia - Middle East - Australia & New Zealand - Other premium international destinations
Ideal Candidate
We are looking for a sales-oriented travel professional and closer, not simply someone with general travel-industry experience.
The ideal candidate
- Enjoys speaking with customers and understanding their travel aspirations. - Can turn an enquiry into a compelling holiday proposal. - Is confident discussing prices and handling objections. - Has the ability to create urgency and close bookings without being pushy. - Is commercially aware and understands margins. - Takes ownership of leads from first enquiry to confirmed booking. - Is motivated by targets, incentives and revenue performance.
High-performing candidates with a proven record of international holiday sales and strong conversion ratios may be offered a higher package.
Key Skills
International Travel Sales | Inside Sales | Inbound Lead Conversion | Holiday Sales | International FIT | Travel Packages | Lead Conversion | Revenue Generation | Consultative Selling | Closing | Negotiation | Objection Handling | Luxury Travel | Customized Holidays | CRM | Travel Industry To Apply: Send your resume to
[email protected] with the subject line "Travel Consultants – [Your Name]". Apply only if you have relevant experience in selling international holidays/travel packages and converting inbound enquiries into confirmed bookings.
📌 International Travel Sales Executive – Inbound Leads (Kolkata)
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