We are seeking an International BPO professional to join our team in India. The ideal candidate will have 1-5 years of experience in a customer service role, focusing on providing outstanding support to our international clientele.
Responsibilities
- Handle international customer queries via phone, email, and chat.
- Provide timely and accurate responses to customer inquiries and issues.
- Maintain customer satisfaction by ensuring effective resolution of concerns.
- Document customer interactions and maintain records as per company policy.
- Collaborate with team members to improve processes and deliver exceptional service.
Skills and Qualifications
- Strong verbal and written communication skills in English.
- Proficiency in customer service software and tools.
- Ability to work in a fast-paced setting and manage multiple tasks.
- Problem-solving skills and a customer-oriented mindset.
- Basic understanding of international markets and cultural sensitivities.
📌 International Bpo (Bengaluru)
🏢 Diensten Tech
📍 Bengaluru
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