Role Overview

The Inside Sales Executive is responsible for generating qualified sales pipeline by identifying potential clients, initiating outreach, and setting up high-quality meetings for the sales team. The role focuses on engaging with decision-makers across enterprises, understanding customer requirements, and enabling business opportunities. This position requires robust communication skills, persistence, and the ability to convert outreach efforts into meaningful sales engagements.

Key Responsibilities

- Pipeline Generation & Prospecting

- Identify and build a strong pipeline of potential clients, with a focus on GCCs and large enterprises.
- Conduct outbound prospecting through cold calling, email campaigns, LinkedIn outreach, and other channels.
- Research target accounts and identify key decision-makers and stakeholders.

2. Outreach & Meeting Generation
- Initiate contact with CXOs, business unit heads, and L&D;/HR stakeholders.
- Secure qualified meetings and appointments for the sales/account management team.
- Drive consistent outreach efforts to achieve weekly and monthly targets.

3. Customer Discovery & Qualification
- Conduct initial discovery calls to understand customer needs and business challenges.
- Capture detailed training and capability-building requirements.




- Qualify leads based on defined criteria before passing them to the sales team.

4. Collaboration & Opportunity Handover
- Work closely with solutioning and delivery teams to align on customer requirements.
- Ensure smooth handover of qualified opportunities to account managers/closing team.
- Stay engaged with prospects for follow-ups and future revenue opportunities.

5. CRM & Pipeline Management
- Maintain accurate and up-to-date records of leads, interactions, and pipeline status in CRM tools.
- Track outreach effectiveness and continuously improve conversion rates.
- Ensure discipline in reporting and data management.

6. Performance & Target Achievement
- Meet and exceed defined outreach, meeting-setting, and pipeline generation targets.
- Monitor individual performance metrics and take proactive actions for improvement.
- Stay updated with industry trends, customer needs, and competitive landscape.

Success Metrics (KRAs)
- Number of Qualified Leads Generated
- Number of Meetings Set with Decision-Makers
- Conversion Rate (Lead to Chance)
- Pipeline Contribution to Sales Team
- Outreach Activity (Calls, Emails, LinkedIn Touchpoints)
- CRM Hygiene and Reporting Accuracy

📌 Inside Sales Executive (Bengaluru)
🏢 NIIT
📍 Bengaluru